The school has a structured mechanism to address concerns of parents, students and staff promptly and fairly.
How to Raise a Concern
Step 1: Speak with the class teacher or coordinator. Most concerns are resolved at this level.
Step 2: If unresolved, write to the Principal at info@drapjkalschool.edu.in or submit a letter at the school office.
Step 3: Matters that remain unresolved may be escalated to the School Managing Committee through the office.
Timelines
Written grievances are acknowledged within 3 working days and addressed within 15 working days wherever possible.
Confidentiality
All grievances are handled sensitively and confidentially. No child or parent will face any adverse consequence for raising a genuine concern.